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FREQUENTLY ASKED QUESTIONS REGARDING YOUR RENT

 

  1. When is rent due?

Rent is due on the 1st of the month and considered late after the 5th at midnight.

 

  1. How can I pay my rent?

Acceptable forms of rent payment include:

  • Online Tenant Portal Click Here
  • Cashier’s Check made payable to CGA
  • Taking cash to your nearest MoneyGram location with a RentMoney brochure

You may drop off your rent payment at CGA’s office located at:

730 Sunrise Ave Suite 130, Roseville, CA, 95661

Office hours are Monday-Friday 9am-5pm; however, a drop slot is located at the door of Suite 130 for your convenience.

 

  1. Why can’t I pay my rent online?

If you are trying to pay rent after the 5th, online payments are not accepted. You may remit payment via a cashier’s check or money order payable to CGA. If you experience difficulties paying online and it is not past the 5th, please contact a bookkeeper at 916-789-3500.

 

  1. I received a 3-Day Notice to Pay or Quit. What do I need to do?

Please remit full payment via a cashier’s check or money order payable to CGA within 3 days. Please note rent charges are outlined on the 1st page; all other charges that are due are outlined on the 2nd page.

 

If you need further assistance or have additional questions, please contact a CGA Bookkeeper at 916-789-3500.